Illness Support

Hospice Services

705-324-7323 ext 550

#3-2 Kent St. W.
Lindsay, ON
K9V 2Y1

Being diagnosed with a life-limiting illness can be overwhelming. It can create moments of sadness, fear, and you may have many questions. Families must try to navigate the healthcare system and wonder what life may be like, at the same time.

At Hospice Services, we aim to support your goals and we will support you and your family through your illness and into bereavement. Our focus is to improve your quality of living, dying, and grieving.

Our Palliative Care Community Team (PCCT) can guide you and your family through the complex healthcare system, offer expert palliative care consultation to members of your care team, provide access to palliative care professionals round the clock, ensuring continuous support and medical expertise and are available for emotional support as you and your family navigate the challenges of living with illness

In addition to our Palliative Care Community Team program, Hospice Services offers two support groups specifically for those living with a life-limiting diagnosis. Both support groups offer participants a safe space to share and explore the challenges of living with cancer or illness with others who are experiencing something similar. Participants can feel connected to others, heard, understood and even gain new knowledge.

Please call Hospice Services at 705-324-7323 ext 550 for more information.

The clinical nurse navigator provides support from diagnosis of a life-limiting illness, through bereavement. While other members of your care team may come and go throughout a person’s journey with illness, the clinical nurse navigator will stay constant through your entire journey to ensure the best experience and quality of life possible.

How Can a Clinical Nurse Navigator Help?
• Use knowledge, skills, and experience to help individuals be prepared for changes that occur throughout the illness.
• Link you to community resources when needed.
• Offer palliative pain and symptom management expertise to you and your broader care team.
• Support smooth transitions to and from Hospital.
• When you are unsure who to call, what questions to ask, a clinical nurse navigator is available to ensure your needs get addressed.

The supportive care counsellor offers professional counselling to individuals, families and caregivers. Other members of your care team can help with some of the physical issues (i.e. pain) that often come with illness. The supportive care counsellor supports the complexity of living with a life-limiting illness when it starts to impact the mental, emotional, and/or spiritual health of those involved.

How Can a Supportive Care Counsellor Help?
• Establish a safe place to share personal experiences and explore challenging areas.
• Help to open communication channels between family members when difficult conversations arise.
• Help develop coping strategies to work through the difficulties that come with a life-limiting illness.
• Help to reframe hope and explore meaningful legacy opportunities for people.

A person booking an appointment online using a laptop

Please call Hospice Services and speak with our Team Lead for more information.

Living with Cancer is a support group is for individuals who are living with cancer. Facilitated by trained Hospice Volunteers, the Living with Cancer groups meets on Zoom on the 2nd Monday of every month.

Living with Illness
support group is for individuals currently living with a life-limiting disease such as, but not limited to cancer, end-stage COPD, renal disease, heart failure or ALS. Facilitated by trained Hospice Volunteers, the Living with Illness groups meets on Zoom on the 4th Monday of every month.

These are Free programs. Please call Hospice Services at 705-324-7323 ext 550 for more information.

Hospice Volunteer Care Companions are specially trained volunteers and are a vital part to our care team. They offer compassionate emotional, spiritual, and practical support to a client and their family.

A Volunteer Care Companion can:
• Offer companionship and a supportive, non-judgmental ear to a person living with a life-limiting illness
• Provide respite for the caregiver so they can run errands or attend an appointment knowing their loved one isn’t alone

• Be open to hearing the stories of life’s joys and challenges
• Assist with writing journals or letters, helping to create a memory box or scrapbook of one’s life
• Read together, play cards, assist with crafts or hobbies


***Volunteers DO NOT provide medical care or housekeeping

This is a Free program. Please call Hospice Services at 705-324-7323 ext 550 for more information.